Effective Date: October 10, 2024
Contact Information:
1. Introduction
Cruz ‘N’ In Style Mobile Detailing (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your information. By using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
2.1. Personal Identification Information
- Name: First and last names
- Contact Information: Email address, phone number, and physical address
- Demographic Information: Age, gender, and occupation
2.2. Payment Information
- Payment Details: Credit/debit card numbers, billing address, and transaction history
2.3. Usage Data
- Browsing Information: IP address, browser type, operating system, pages visited, time spent on our site, and other analytical data
- Interaction Data: Information on your interactions with our services, including feedback, preferences, and survey responses
2.4. Cookies and Tracking Technologies
- Cookies: Small data files stored on your device to enhance user experience
- Web Beacons: Electronic images used to count visits and understand usage
patterns
3. How We Use Your Information
We use your personal information for the following purposes:
3.1. Service Provision
- Order Processing: To process and fulfill your detailing service requests
- Customer Support: To provide you with customer service and address your inquiries
3.2. Communication
- Marketing: To send promotional offers, newsletters, and updates about our services
- Surveys: To gather feedback and improve our offerings
3.3. Website Improvement
- Analysis: To analyze website usage and enhance user experience
- Personalization: To customize our website and services based on your preferences
3.4. Legal Compliance
- Regulatory Requirements: To comply with legal obligations and respond to lawful requests from public authorities
4. Sharing Your Information
We may share your information with:
4.1. Service Providers
- Third-Party Providers: Payment processors, marketing agencies, and other service providers who assist in our operations
4.2. Legal Obligations
- Law Enforcement: To comply with legal requirements, court orders, and government requests
5. Data Security
We implement the following security measures to protect your information:
5.1. Encryption
- Data Encryption: Encryption of sensitive information during transmission and storage
5.2. Secure Servers
- Server Security: Use of secure servers to store personal data
5.3. Access Controls
- Restricted Access: Limiting access to personal information to authorized personnel only
5.4. Regular Audits
- Security Audits: Conducting regular security audits to identify and address vulnerabilities
6. Your Rights
You have the following rights regarding your personal information:
6.1. Access
- Request Access: To access the personal information we hold about you
6.2. Correction
- Update Information: To correct or update your personal information
6.3. Deletion
- Delete Information: To request the deletion of your personal information
6.4. Restriction
- Limit Processing: To restrict the processing of your personal information
7. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our website and, if necessary, via email. The updated policy will have the revised effective date at the top.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 1-250-802-9679 or via email at [email protected].
